AMERICAN WATER APPOINTS KEY EXECUTIVE
New York, NY (April 30, 2009) – EF|IMD International, the executive search division of Epsen Fuller Group, is pleased to announce the appointment of Margaret A. Neafsey as Vice President, Customer Service for American Water Works Service Co. in New Jersey.
This is a critical role for the company leading all aspects of the customer service centers in Alton, Illinois and Pensacola,Florida and is the primary interface to senior leadership team and the nineteen regulated state presidents on all strategic and tactical issues relative to customer service. Meg graduated fromKeanCollegewith a BS, Management Science and has an MBA fromGeorgianCourtCollege.
Epsen Fuller Group was retained on this assignment, which was led by client partner, John Jazylo, with the assistance of principal, Conni Bullock.
About American Water
Founded in 1886, American Water (www.amwater.com) provides water and wastewater services to approximately 15.6 million people in 1,600 communities, with operations in 32 states in the US and Ontario, Canada. American Water is the largest investor-owned water and wastewater utility in theUnited States. The company employs approximately 7,000 people who are committed to customer service, operational excellence and the delivery of high-quality, reliable drinking water, safe and effective wastewater treatment and release and other water-related management services.
About Epsen Fuller Group
New York based Epsen Fuller Group, www.epsenfuller.com, is a Top-20 retained executive search and talent management consulting firm with US offices in New York, New Jersey and San Francisco and offices in major markets and business centers throughout the world, providing instant access to a world-class executive talent pool serving the global economy. Epsen Fuller Group operates under one umbrella and one common platform to deliver an integrated suite of talent management solutions throughout four business units focused on the acquisition, assessment, and acceleration of talent. EF|IMD conducts senior executive search, TalentKinect executes mid-management recruitment projects, iDestiny offers a variety of leadership assessment, development, and coaching solutions, while EFG|Advisory delivers talent assessment and advisory services to enhance governance best practices in corporate Boards and maximize transaction value for Private Equity Groups.
The firm specializes primarily in three primary industry verticals – tech communications & media, pharmaceuticals & life sciences, and the consumer sectors for blue-chip client organizations worldwide.