Take the Fork in the Road

If you're like me, Yogi Berra's passing on Tuesday prompted a bittersweet Google down memory lane, as I perused the familiar Yogi-isms and thought about their application to our business lives.

c-suite moves

The Organizational Apology

Companies that have the trust of their clients or consumers and then offer a less-than-appropriate apology often find that the problem will be compounded and linger in the public eye longer than it would have with a contrite and sincere apology.

Personal Qualities of Effective Ethical Leaders

How do we define an ethical individual? Are we free to form our own opinions on ethics, or must we go with the consensus of “the times” and bow to relativism? How do some companies stand their ground against the relativist movement?